Frequently Asked Questions
Where is your exact location?
LOCATION: Unit 124, 126, 127a, S Maison, Coral Way, Conrad Hotel Manila, Mall of Asia Complex, Pasay City
HOURS: 10:00 AM - 10:00 PM (Last tickets are sold by 8:00pm)
How much are your tickets?
This two hour sugar coated adventure will cost Php 799 when you walk-in - we do have a special online rate of only Php 699.
ONLINE TICKET PROMO
Php 699
Includes:
A Two-hour Tour in 8 Mouthwatering Dessert Themed Rooms
5-6 awesome, surprise dessert samples
Most likes you’ve ever had on your Instagram Photo
HOURS: 10:00 AM - 10:00 PM (Last tickets are sold by 8:00pm)
How to book?
You can get tickets online using our calendar. Book now!
CANCELLATIONS, CHANGING OR MOVING THE BOOKING
Please note that rebooking is subject to a rescheduling fee per person (Php 50- three days prior arrival; Php 200 four days prior arrival). Unused slots after seven days of booked date will be forfeited.
All tickets are non-refundable.
What are the modes of payment available?
You can via PAYPAL or Credit Card (using paypal, even if you don’t have a PayPal account - no need to sign up), or DRAGONPAY which allows BPI, BDO (online banking and over the counter), LBC, Cebuana and etcetera!
How can I rebook my unused tickets?
Don’t worry, please email tickets@thedessertmuseum.com and we can help you with changing the dates, depending on availability but it will be subject to a Php 200 rebooking fee. Please note that all unused tickets within 7 days of booked date will be forfeited.
Do you offer group discounts?
If your group is 10 pax and above, please email events@thedessertmuseum.com
Is The Dessert Museum wheelchair accessible?
YES!
Where are you located?
We are located at S Maison, Manila's exclusive shopping address located under Hilton Worldwide's luxury hotel property - Conrad Manila and right next to SM Mall of Asia. You can find us easily next to Starbucks S Maison.
WAZE/UBER: Starbucks Reserve, Conrad Hotel Manila
Full Address: Unit 124, 126, 127a, S Maison, Coral Way, Conrad Hotel Manila, Mall of Asia Complex, Pasay City
How early should I arrive?
Our tour starts every 15 minutes, starting 10:15 am. Please arrive 15 minutes before your booked time slot to avoid any unnecessary delays. Guests who arrives late might be subjected to a rebooking fee, or might lose their slot for the day.
How long would it take to experience The Dessert Museum?
We have allotted a maximum of a two hour slot for each ticket, but it can be faster depending on your pace and the crowd. We would also like to emphasise that you can only go through the museum once and you can only move forward. Maximum stay in each room is 15 minutes or a total of 2 hours.
Can I take photos and videos?
ABSOLUTELY! This museum is all about sugar AND selfies. However, usage of photoshoot equipment such as tripods, lighting materials and props are strictly prohibited unless availing our photoshoot package.
Is this a real museum?
We are not a non-profit nor an official museum, but we believe that we are the start of a different kind of museum. We will provide fun facts and history behind your favourite desserts in the tastiest way possible.
Can I bring my pet?
The only animals allowed are our candy rabbits (Not real rabbits). Please leave your pets at home while you go on this delicious adventure.
What SHOULD I bring?
Bring a smile, a camera, and an appetite!
How many desserts will be given away?
We will be giving away 5-6 tasty treats. You will NOT go home hungry sweet-tooths!
I have a food allergy. Will I still be able to enjoy the samples?
Please notify us about any allergies you may have when filling out our waiver form. Our staff will advise you on how to be safe during this amazing experience!
Should I tell my Dentist I am going to The Dessert Museum?
No, it will be our little secret. This is going to be SWEET!